We all know very well that we are living in a digital world and we have a lot more impressive and incredible solutions available. For instance, SaaS or Software-as-a-Service companies are most successful in the age of digitalization. However, it is quite tough for these service providers to deliver their best in the tough scenario of cutthroat competition. If an organization is offering you the ideal customer experience, they will be efficient in dealing and they will also provide you efficient services. You will also get quick replies to your queries and they will never make you feel down by their selection.
If you are running a SaaS company anywhere in the world, you might have the best idea of what is talking about all over the world these days. We all agree on the statement that there is a rapid change in the working environment due to advancement and pandemic situations, everywhere you will see changes in the working behavior of every organization around the globe. Due to the pandemic, it was quite difficult for the organizations that their clients are getting the best. Fortunately, with the great change in the professional sector all over the world, we have the best solution available in the shape of a CRM. It is quite better to see that CRM (Customer Relationship Management) software programs are available to rescue everything from the weird situation.
Today, we will share with you the article about the famous or preferred CRMs in 2022. All these CRMs are widely famous and they are also considered the best CRM for small business these days.
The Best SaaS CRMS in 2022
Following are the detail of preferred CRM for small business options and we will recommend you to get these solutions for your business operations. All these programs are highly effective and useful to change the behavior of your business and they will effectively control business input and output to improve the efficiency of a business perfectly.
1. Microsoft Dynamics 365
Microsoft Dynamics 365 will integrate both CRM and ERP capabilities to transform your work and processes all the way. It will invite the users to innovate from any part of the world by using this efficient business application. It will also provide the best solution for SaaS companies to streamline workflow efficiently. No doubt, This SaaS CRM is a leading solution in the industry these days. Some of its quality features are as follows.
- Email Integration
- Sales Insight
- Customer Service Dashboard
- Smart Searches Option
- Connection to LinkedIn Sales Navigation
- Activity Log and connections to CRM
2. HubSpot CRM
The HubSpot will allow its users to manage all of their sales pipelines and respond to their valued customer queries in a single place. HubSpot is considered an easy platform in which you can better track every type of detail of your business relationship and streamline work. This tool is also a preferred choice of professionals. Overall, HubSpot is a rich tool that will give you a view of a sales pipeline, reporting, and many others. The best features of HubSpot are as follows
- Customizable Deals Dashboard
- Email tracking, meeting scheduling, live chat, and prospect tracking
3. Zendesk Sell/Base CRM
Zendesk SaaS CRM has been specially designed to offer streamlined sales pipeline management. It will integrate with several CRM platforms to offer the best to your SaaS company. It is a real-time solution for the companies these days and it will also deliver the best solution which every organization needs. Its amazing features are as follows.
- Mobile Apps
- Real-time updates
- Help desk automation
- Agent collaboration
- Request forms and tickets fields
- Macros
- Custom Views
4. Zoho CRM
Zoho CRM is a scalable and affordable idle solution for SaaS companies. If you are searching for the best CRM program solution which offers you robust reporting and analytical tools, we will recommend you consider the Zoho CRM option in this regard. It has an opportunity to track the module which allows you to track leads and customer purchases. It has a social media branding feature in it which is yet another impressive solution for the organizations. Its quality features are as follows
- Lead Management
- Deal Management
- Contact Management
- Workflow Automation
- Sales Process Builder
- Processing Rules
- Review Process
- Reporting and Analytical Components
- Quotes and Finance
- Partner Portals
- Forecasting
- Territory Management
- Gamification
